Full buying pattern showing when your customers last bought, first bought, how many they`ve every bought, and also how many they`ve ever returned.
If you`re catching up or selling, the customer`s buying pattern is available to view or to select.
Every product you`ve ever sold to a customer shows with the most recent sales at the top of the list.
When a customer wants that pack of pens they had before (was it a month ago or last year?) look down the list or sort and search.
It`s all there easy to see and even easier to add to an order with a single click.
When you add items from the buying pattern current price rules are applied.
If you are coming from another system, from day one you can see a full buying pattern for all your customers.
If you want to see when a customer:
Drop us an email or give us a call to arrange an online demo at a time convenient for you.
Whether you use OP-Connect’s financials, Sage Cloud or Xero your statements are processed on OP-Connect so every time you have an interaction with your customers the business brand is a mirror image of every other document they’ve had from you.
We know that one of your strengths as an independent office products dealer is the relationship you build and have with your local customers.
Next day deliveries are the corner-stone of the industry and having drivers that your customers know and trust is one of your greatest assets.
Delstree Control & OP-Connect lets you map out your warehouse, whatever the size and layout and over however many floors.
Set up your SKUs to uses use a range of locations for pick and bulk.
Clever Pick & Dispatch rules can be applied to generate auto stock movements or let your pickers know exactly when stock needs to come from.
If you have a big sales team or you keep it tight with 1 or 2 people, let them keep track of where they are in the month with the OP-Connect Sales Ticker. Real-time turnover, gross profit, margin figures and number of orders always there for each account manager.
Easy to set up and even simpler to track. Whether sales orders are placed on the web or directly through OP-Connect’s order entry screen they update wherever you are.
If you’re serious about sales OP-Connect is here to support you all the way.
Continual development and easy-to-do updates ensure OP-Connect stays secure and relevant.
Returns and Collections are all handled within OP-Connect's "Collection Note Handling" option.
Create the collection from the sales order screen and then handle all aspects of the return in one place.
You don't need to worry about the status of the order or individual lines when returning to the supplier or completing a line. The system will know if a refund is due or the line can be cancelled from an order so it never gets invoiced.
The process can be done all in one hit, or where confirmation is required from the supplier as to whether a refund or replacement is due, a line can wait until a credit or confirmation has ben received from the supplier.
All updates track back to the original sales order and purchase orders so full transparency of what has happened is detailed.
Day to day purchasing with OP-Connect is made simple and effective using our very own "Bulk Shop".
Cheapest, favourites, online bargains are all visible in OP-Connect`s shopping basket.
All outstanding sales orders and replacements are checked against current stock and outstanding purchase orders.
Check stock against a selection of your preferred suppliers with a single button click.
Maintain min. & max. stock levels for fast moving lines you hold stock of.
Whether you have your own drivers, use the suppliers "Pick, Wrap & Label" service, or mix and match, OP-Connect`s bulk shop takes care of it.
Where suppliers have it available, purchase orders are sent using EDI otherwise they can be set to go via email.
Never miss that important report again!
OP-Connect gives you so many ways of getting the information you desire, when ever and where ever you need it.
KPIs can be defined for an individual, groups or for an office screen.
It’s coming to the end of the year and a good time to make sure all your accounts are in order.
You need to know that your accounts package is as flexible as the rest of the system, so the relationship with your customers is re-enforced with every interaction.
Whether you link with Sage or xero, or you use our financials module, statements and invoices look the same as every other document your customers see from you.
Your brand is front and foremost when you use OP-Connect and your customers will recognise you every step of the journey. From that first quotation through invoicing and statements.
OP-Connect has something for every part of your business.
Let’s take a look at the integrated EPoS module, or the OP-Connect Till as we like to call it.
Allows you to share stock, so it’s available for telephone and web orders, or it can be ring-fenced just for a shop.
If a big part of your business is the shop counter, then OP-Connect and its integrated EPoS will help streamline your processes.
Some of the key features are:
Introducing one of the Office Products best kept secrets, OP-Connect.
We’ll be making regular social media updates so our customers and potential customers can see what we get up to.
Next year will be our 20th anniversary, so we feel it’s about time we let more people know what we get up to.
From humble beginning the OP-Connect and Delstree suite of software has grown from an order management system into the fully grown-up ERP system it is today.
We’ll be highlighting each of the modules over the coming months so please keep watching.
A boss member since 2018
The Trade Association for the Business Supplies Industry
Dealer Support LIVE 2021
Continuous customer driven development has moved the suite of OP-Connect software on massively over the past 5 years. New modules include:
OP-Connect Financials submit VAT Returns directly to HMRC without needing to visit HMRC’s website.
Once happy all VAT figures are entered in OP-Connect, a passworded and audited option makes it easy to submit your VAT return.
Late invoices from previous VAT periods are picked up and processed when needed.
Feel free to call, email or check out our socials